Our client is Singapore's leading hospital seamlessly integrated to clinical care with teaching and research. They go beyond the realm of providing tertiary medical care. They are the hub of knowledge and innovation, attracting healthcare professionals who are passionate about pushing boundaries and making significant contributions to the field.

Job Summary:

• Salary details: $5000+ (depending on experience)

• Working Days: 5 days

• Location of work: Queenstown

• Role Type: Contract till March 2026

Overview:

Reporting to the Senior Manager, Inpatient Operations, the Senior Executive (SE) / Assistant Manager (AM) / Senior Assistant Manager (SAM) will assist in the management of assigned clinical and/or patient services in the hospital and/or project management role for ward infrastructure and/or building improvement projects. S/he will be responsible for key departmental and/or service performance areas, such as customer service, operational excellence and resource utilisation.

Job Responsibilities:

• Assist Clinical HOD(s) and internal/external key stakeholders to plan, develop and implement new care models and clinical services in respective clinical programme(s)/ department(s).

• Support the operations and continuous improvements of clinical services and programmes in inpatient and outpatient settings with respective internal and external stakeholders

• Provide other aspects of Clinical Operations Support including but not limited to: Project Management, Workflow management, IT and System requirement, Financial assessment, Data Collection and Analysis, Resource management including budgetary planning, procurement, Event management & Logistics (on ad-hoc basis) and other administrative/ secretariat responsibilities.

• Translate and communicate the vision, strategic and business plans of the hospital and clinical department(s) to all relevant areas and ensure alignment of goals and objectives.

• Identify opportunities to implement or facilitate strategies with Clinical HOD(s) of the relevant medical specialty as assigned to ensure services meet evolving healthcare needs.

• Create a conducive environment to facilitate open communications and multi-disciplinary teamwork.

• Develop and implement strategies and plans for achieving customer satisfaction.

• Identify and monitor key clinical and operations performances and customer service standards to ensure patients' satisfaction.

• Ensure adequate resources are provided for services and in alignment with the Hospital's business and financial objectives.

• Set up programmes to promote continuous improvement and learning, as well as to facilitate auditing and reviewing of services.

• Any other projects and assignments as directed.

Job Requirements:

• Basic degree & Postgraduate degree in hospital and administrative preferred.

• 3 to 5 years of working experience in healthcare or service industry preferred.

• Strong interpersonal and communicative skills.

• Strong team-player, organised and analytical.

• Independent worker, with strong initiative and self-motivation.

• Comfortable with ambiguity, unchartered territory, enjoy challenges and problem solving.

• Embrace continuous improvements, innovation and changes.

• Proficient in SAP, EPIC and MS Office applications such as Words, Excel and Power Point

• Contract till 31 Mar 2026

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON

OR you can WA me your CV at +65 69900448

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Routray Prajnya (Lilly)

Reg No: R1873296

MCI Career Services Pte Ltd

EA Licence:06C2859