The Assistant Restaurant Manager is responsible for managing the daily elements of running a restaurant. The incumbent has partial operational and P&L accountability for a high-turnover business. They are expected to proactively manage, motivate and lead a team from varying backgrounds and cultures. He or She is required to assist the Restaurant Manager in executing and delivering the business plan.

Role and Responsibilities:

1. Drives & Delivers Results

• Cascades KPIs at team and individual levels.
• Analyses information to identify cause-and-effect relationships and correlations.
• Identifies critical elements and assesses consequences of different courses of action and proposes solutions.

2. Demonstrates Personal Excellence

• Provides guidance and advice in his/her area of expertise/knowledge and applies them in his/her area of responsibility.
• Actively seeks learning opportunities and actively shares knowledge and information with others. Shares specialized knowledge, skills and learning from experience across different situations and contexts effectively.

3. Focuses on Customers

• Examines Customer interests, needs, wants and experience to propose and develop solutions that add value.

4. Drives Innovation & Improvement

• Adapts changing circumstances, including emergencies and other unexpected situations.
• Implements initiatives related to the improvements of processes and systems.

5. Communicates Effectively

• Develops consensus on ideas and recommendations affecting own team. Facilitates discussions and gives consideration to a range of interests, options and possibilities.

6. Collaborates to Win

• Identifies and builds partnerships. Develops and maintains long-lasting partnerships to strengthen relationships. Delivers priorities and initiatives outputs.

7. Builds Diverse Team (Employees)

• Takes initiative in supervising staff members under his or her responsibility.
• Ensures that roles and responsibilities within the team are clear. Plans and reviews work, and assess staff performance.
• Remains alert to emerging issues and trends that might benefit or otherwise impact individual and team's work.
• Creates regular opportunities for team members to contribute toward enhancing service quality.

Requirements:

• 2-3 years of experience in Food and Beverage industry in Singapore.
• Passionate about food industry and customer experience.
• Experience in store operations, staff scheduling/roster.
• Able to manage both Back and Front of House.
• Familiar with food industry local laws, certifications and compliance
• Ability to communicate effectively with both internal and external parties.