Job Description & Requirements

As the Bar Manager at Violet Oon, you will lead the bar operations with a focus on delivering exceptional guest experiences, ensuring compliance with regulations, and optimizing beverage sales. This role requires strong managerial skills, industry expertise, and a proactive approach to enhancing bar performance.

Key Responsibilities:

1. Guest Experience: Oversee the entire bar operation to ensure a seamless and memorable guest experience from arrival to departure.
2. Regulatory Compliance: Ensure strict adherence to safety, sanitation codes, and regulatory rules set by government agencies.
3. Sales Strategy: Develop and implement sales strategies to meet and exceed beverage sales targets, including effective upselling techniques.
4. Inventory Management: Manage inventory levels, minimize wastage, conduct regular inventory checks, and oversee stock ordering and storage.
5. Team Leadership: Lead, train, and motivate bar staff to deliver high-quality service, maintain cleanliness, and uphold service standards.
6. Financial Management: Monitor bar expenses, contribute to budget planning, and optimize profitability while maintaining quality.
7. Customer Service: Interact with guests, handle customer inquiries or complaints, and ensure prompt resolution to enhance guest satisfaction.
8. Event Coordination: Collaborate with the manager on event/function beverage requirements, coordinating with staff to ensure successful execution.
9. Equipment Maintenance: Ensure all bar equipment is in optimal working condition, conduct regular maintenance checks, and address any issues promptly.
10. Reporting: Prepare regular reports on sales performance, inventory levels, and operational efficiency for management review.
11. Continuous Improvement: Identify opportunities for process improvements, implement best practices, and contribute to overall operational excellence.

Minimum Qualifications / Experience:

• Bachelor's degree or equivalent in Food & Beverage Management or related field.
• Minimum of 5 years of progressive experience in bar management, preferably in a high-volume establishment.
• Strong knowledge of spirits, wine, and beverage trends, with a focus on quality and innovation.
• Excellent leadership, communication, and problem-solving skills.
• Proven track record of driving sales, managing teams, and delivering exceptional customer service.
• Familiarity with Microsoft Office suite and point-of-sale (POS) systems.
• Ability to work flexible hours, including evenings, weekends, and holidays.

Exciting Benefits Await You:

• Special Birthday Treat: Enjoy a unique dining experience and delightful gifts during your birthday month (capped at $200).
• Performance Rewards: Quarterly incentives and attractive bonuses.
• Well-being Matters: Sumptuous staff meals and up to $200 annual medical fee claim for confirmed staff.
• Professional Attire On Us: Confirmed staff receive fully reimbursed uniforms for work requirements.
• Smooth Transitions: Night transport provided for late-night work or transit.
• Career Growth Opportunities: Explore advancement within our dynamic organization.
• Education Support: Invest in your future with opportunities for further study.
• Additional Perks: Exclusive Employee Assistance Program, Discounts on Company Products/Services, and Engaging Team-building Activities.