Job Description

• Responsible for the daily operations including opening & closing
• Providing excellent customer service and building great customer relations
• Resolving customer complaints professionally and take appropriate corrective actions for service recovery
• Documentation and filing of expenses and supplier invoices
• Assist in providing monthly sales reports to monitor store performance
• Assist in optimizing the revenue and overall profitability of the Restaurant
• Assist with training, motivation and discipline of all front-of-house employees through ongoing performance appraisals
• Ensure strict employee compliance to company's SOPs, sanitation and safety standards
• Facilitate compliance with legislative and regulatory requirements including renewal of licenses (i.e. MUIS, SFA)
• Confer & negotiate packages to potential wedding or corporate event clients
• Upkeeping of outlet's equipment and overseeing maintenance

Requirements

• Min. 2 years of managerial experience in F&B or Hospitality industry
• Good communication skills (oral & written)
• Well-versed with Restaurant POS, Tablets and Terminals for Online/App orders
• Proficient in MS Office Tools & Adobe Office
• Good command of English and Mandarin
• Possesses a valid Basic Food Hygiene Certification
• Displays strong sense of integrity and professionalism in all aspects of work
• High adaptability and able to work under stress
• Can start work in April 2025

Those who do not meet the required years of working experience are nonetheless encouraged to apply. Only shortlisted candidates will be notified. Thank you for applying.