Job Description & Requirements

• 1st level support to the user, identification of problems, recording support tickets, solving simple problems.
• 24/7 Support & Standby (duty roster)
• Tracking of helpdesk tickets and providing progress updates
• Conducting regular maintenance checks to ensure the proper functioning of system
• Providing technical support and guidance to end user, fostering collaboration and knowledge sharing.
• Software and Application Version Upgrades on clients
• Opportunity to perform maintenance for servers

Requirement

• Diploma in IT
• with At least 1 yr of experience in a related field
• Travel to site whenever required
• 5 day week @ AMK area

Maestro HR

Damien lee tian hong

R1106726

16C8462