Job Summary

We are looking for a dynamic Restaurant Supervisor to oversee daily operations, ensuring high service standards and smooth cashier operations. This role requires strong leadership, problem-solving skills, and a commitment to providing an excellent dining experience.

Key Responsibilities

1. Restaurant Operations & Service Management

• Oversee daily restaurant operations to ensure smooth service.
• Assist in opening and closing procedures, including cash reconciliation.
• Ensure compliance with hygiene, health, and safety regulations.
• Coordinate with suppliers for stock replenishment and inventory control.
• Work closely with the kitchen team to ensure timely food service.

2. Staff Supervision & Training

• Train, mentor, and supervise restaurant staff and cashiers.
• Prepare work schedules to ensure proper shift coverage.
• Monitor staff performance and provide constructive feedback.

3. Customer Service & Satisfaction

• Ensure guests receive high-quality service and handle complaints professionally.
• Maintain cleanliness and a welcoming atmosphere in the restaurant and cashier areas.
• Build positive relationships with customers to encourage repeat visits.

4. Cashier Supervision & Financial Transactions

• Oversee cashier operations, ensuring accurate billing and efficient transactions.
• Train cashiers on POS systems, payment handling, and customer interactions.
• Conduct daily cash reconciliation and resolve discrepancies.
• Ensure compliance with cash handling and security protocols.

5. Sales & Profitability

• Implement promotional and upselling strategies.
• Monitor and control costs while maintaining service quality.
• Analyze sales reports and suggest improvements to enhance profitability.

Key Requirements

• Prior experience in a supervisory role in F&B or hospitality.
• Strong leadership, communication, and problem-solving skills.
• Knowledge of food safety regulations and POS systems.
• Ability to work flexible shifts, including weekends and public holidays.
• A positive attitude and commitment to excellent customer service.

Why Join Us?

• Competitive salary & performance incentives
• Career growth opportunities
• Inclusive and diverse work environment

We welcome applicants of all backgrounds who meet the job requirements. Interested candidates, please submit your application today!