Be a catalyst for change and drive sustainability forward with us at The Westin Singapore, where your passion transforms into meaningful action!

As a Banquet Manager, you will be tasked to:

• Be responsible for all on-site details for executing events.
• Develop and follow checklists/itinerary, and troubleshoot event problems.
• Serves as a liaison and contact person for coordinating details of events with clients, external vendors, meeting planners, and others involved in events.
• Confirm, and communicate room layouts and set-up requirements for special events.
• Prepare departmental payroll and ensure adequate manning for events.
• Ensure department expenditures are aligned with budget
• Develop and propose budget for Banquet Department
• Ensuring Banquet items are in working order
• Ensure Banquet Supplies are inventoried and accounted for
• Accountable for compliance with Local Standard Operating Procedures and Marriott International Policies
• Conduct Training for Banquet Team
• Be knowledgeable and provide recommendation on Floor Plans for Events
• Maintain proper administrative records within Banquet Department
• Facilitate career development conversations and performance reviews with Banquet Team members
• Facilitate onboarding process for Banquet Team members
• Inspect grooming and attire, and rectify any deficiencies.
• Be proficient in Marriott Bonvoy Loyalty Program
• Ensure compliance with The Westin Brand Standards.
• Communicate with guests, other employees, or departments to ensure guest needs are met.
• Respond to and try to fulfill any special banquet event arrangements.
• Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment.
• Inspect and maintain table set-ups for cleanliness, neatness and agreement with group requirements and company standards, and resolve any problems.
• Document pertinent information in appropriate department logbook.
• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.
• Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
• Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
• Address guests' service needs.
• Speak with others using clear and professional language.
• Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
• Stand, sit, or walk for an extended period of time.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
• Perform other reasonable job duties as requested by Director of Food & Beverage