Main Responsibilities

\t1.\tProduct Management:

\t• \tUpload new products, descriptions, and pricing on the website.

\t• \tUpdate stock levels and ensure accurate product details.

\t2.\tOrder Processing:

\t• \tManage orders, coordinate deliveries, and handle returns or exchanges.

\t3.\tCustomer Support:

\t• \tRespond to customer inquiries via email or chat.

\t• \tAssist with product recommendations and resolve issues.

\t4.\tWebsite Maintenance:

\t• \tKeep the website updated, visually appealing, and functional.

\t• \tFix bugs or technical issues with developers.

\t5.\tPromotions:

\t• \tSet up discounts, sales, and special offers.

\t• \tCoordinate with the marketing team for campaigns.

\t6.\tInventory Management:

\t• \tTrack stock levels and arrange restocking with suppliers.

\t7.\tAnalytics:

\t• \tMonitor sales and website performance.

\t• \tPrepare basic reports to suggest improvements.

\t8.\tContent Coordination:

\t• \tEnsure product photos and banners are consistent and appealing.

\t9.\tTikTok Live Support:

\t• \tAssist with TikTok Live sessions, including organizing product try-ons.

\t• \tSupport hosts during live events by preparing items and engaging with viewers.

\t• \tHelp promote products during live streams.

Key Skills

\t• \tFamiliarity with e-commerce platforms (e.g., Shopify).

\t• \tBasic fashion knowledge (trends, sizing).

\t• \tStrong organizational and communication skills.

\t• \tCustomer service experience.

\t• \tConfidence in assisting or participating in live social media events.