• Minimum Bachelor's Degree in Computer Science / Information Technology / Computer Engineering or equivalent

• Minimum 4 years of experience in the following technical platforms:

o Operating Systems: Linux, Unix and/or Windows

o Middleware Technologies: BMC Control-M, Axway CFT/Secure Trasnsport/Sentinel

o Monitoring and Data analytics tools: OMI, ServiceNow, Geneos

o Scripting tools: Java, Unix Shell, Python, PowerShell, perl

• Good understanding of ITIL Service Management framework such as Incident, Problem, and Change processes

• Experience in one or more of the following technical platforms:

o Kubernetes, Ansible, Elastic Search, Rundeck, GIT

• Excellent communication (written and verbal), interpersonal and logical skills.

• Customer oriented and a strong team player.

• Ability to work in a team and individually.