Spare Parts Executive (Customer Account/Order Management) - KT

PASONA SINGAPORE PTE. LTD.
- Multinational Organization
- Basic Salary + Transport Allowance + AWS + VB
- Nearest MRT: Tuas West Road
Job Description:
Order Management
➤ Handle customer inquiries regarding spare parts availability, specifications, and pricing.
➤ Manage customer orders, receiving orders from dealer thru e-commerce. Assist customer to amend order requirement, acknowledge receipt and acceptance of orders. Verify the parts required and ensure the orders are fulfilled accurately.
➤ Preparation of the Proforma Invoice for advance payment
➤ Prepare picking list for warehouse packing for ex-stock items.
➤ Raise and issue PO for non-stock items.
Backorder follow up
➤ To monitor backorders from factory, expected delivery dates, any potential delays. Work with Japan factory to shorten lead-time with a given specific time to meet to ensure a timely delivery.
➤ Ensure customers are updated frequently or monthly with expected delivery dates
Shipment Management
➤ Work closely with warehouse staffs and ensure timely return of pick list from warehouse, prioritize according to order type and urgent orders.
➤ Prepare and ensure that all necessary shipping documentation (e.g., invoices, packing lists, shipping mark) are prepared and included with shipments. Any special packing accordingly to customer requirement.
➤ Arranging air freight / sea freight / courier service / truck /local shipment.
➤ Verification of freight charges for every freight prepaid shipment before invoicing.
➤ Obtain quotation and shipment schedule for sea shipment.
➤ Check draft B/L and mailing of sea freight shipment document to consignee for custom clearance.
➤ Email to our customer the AWB/ BL and invoices for air/courier/ sea freight shipment and email invoices to local customers for collection of cargoes.
➤ Arranging fumigation before shipment
➤ Prepare Manufacturer certificates & Certificate of Origin.
Invoicing
➤ Calculate the Air / Sea / Insurance freight charges for CFR and CIF customer.
➤ To charge Fumigation, freight, Insurance charge & other incidental charges accordingly to country requirement before generate Invoice.
➤ Prepare E-Invoice for all customers.
Letter of Credit
➤ Coordinate and negotiate with dealers for LC issuance, LC negotiations and shipment.
➤ Prepare certificates such as Guarantee/Warranty/Quality.
➤ Certificates for special non-LC shipments.
Others
➤ Monthly reporting.
➤ To conform with company environmental practices.
➤ Any other ad hoc task request from superior.
We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.
Requirements:
➤ 2 to 3 years' related working experience preferred
➤ Must be fully competence in MS Excel and Words
➤ Knowledge of SAP is a must, preferable in MM(Material Management) and WM(Warehouse Management) module
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Khoo Tiffany
EA Registration No: R22107626
Pasona Singapore Pte. Ltd.
EA License No: 90C4069
JOB SUMMARY
Spare Parts Executive (Customer Account/Order Management) - KT

PASONA SINGAPORE PTE. LTD.
Singapore
9 days ago
N/A
Full-time
Spare Parts Executive (Customer Account/Order Management) - KT