Banquet Manager
LAGUNA HOTEL HOLDINGS PTE. LTD.
JOB RESPONSIBILITIES
JOB REQUIREMENT
BENEFITS
- Promotes the implementation of the Policies and Procedures in operating the banquet section.
- Develops and monitors the banquet operation to maximize guest satisfaction and to ensure the effectiveness of the service delivery.
- Supervises and ensures the sufficiency of operating equipment and supplies for service and bar.
- Ensures and maintains the sanitation standards in the banquet areas, a clean and wholesome ambiance in the banquet room, controlling room temperature, ventilation, lighting effects and music.
- Follows and analyses the market and competitor trends to always improve the service standard.
- Oversees and monitors banquet booking queries and special arrangements
- Checks and ensures the timely submission of the daily bar inventory and par report, against bar sales report at the end of each shift.
- Monitors all efforts in the banquet service and bar to achieve the financial goals of the section.
- Prepares daily cover count and revenue report for the banquet functions.
- Implements cost savings procedures in electricity, operating supplies and other controllable costs in relation to service operations.
- Attends and conducts daily F&B briefing, F&B Meeting in the absence of the Director of Banquet, and all other training sessions and meeting required for the position.
- Schedules and ensures sufficient manpower in a function.
- Coaches and counsels captain waiters, bartenders and waiters effectively and conduct on-the-job training for Captain Waiters, bartenders and service personnel.
- Conducts performance appraisals and gives the positive comments to ensure the productive performance improvement.
- Motivates a strong team within the banquet service section.
- Communicates openly with the service personnel and keeps them informed of all important information to assist them in their jobs.
- Performs other duties as assigned by Director of Food and Beverage.
JOB REQUIREMENT
- Minimum education of Bachelor degree in Hotel Management or relevant discipline
- Minimum of 2 to 3 years experience in banquet
- Good knowledge in the banquet operation and high-end service levels
- Have excellent English communication skills both in written and spoken.
- Computer literate
- Organized with strong planning, good communication and interpersonal skills
BENEFITS
- Company Transport / Uniform / Duty Meals / Medical, Dental & Insurance Coverage provided
- Employee Discount Rate for F&B Dine-In and Hotel Room Stay Globally
- Learning & Development Opportunities and Staff Recognition Awards
JOB SUMMARY
Banquet Manager
LAGUNA HOTEL HOLDINGS PTE. LTD.
Singapore
8 days ago
N/A
Full-time
Banquet Manager