Job Overview: An F&B Server is responsible for providing quality customer service to guests in the restaurant. The server ensures that guests have an exceptional dining experience by taking orders, serving food and beverages, and providing attentive service throughout the meal.

Key Responsibilities:

1. Customer Service:

* Greet guests warmly and seat them.

* Present menus and explain daily specials or promotions.

* Answer questions about menu items, ingredients, and food preparation.

* Take and enter food and beverage orders accurately.

* Communicate guest preferences and needs to kitchen and bar staff.

* Anticipate guest needs and ensure satisfaction throughout the meal.

* Handle guest complaints professionally and escalate issues when necessary.

2. Order and Delivery:

* Deliver food and beverages to guests in a timely and organized manner.

* Ensure orders are accurate and complete.

* Verify the quality and presentation of the food before serving.

* Serve alcoholic beverages responsibly, following all legal guidelines and policies.

3. Cleaning and Maintenance:

* Set and clear tables, ensuring they are properly arranged and clean.

* Keep dining areas clean and tidy, including floors, windows, and restrooms.

* Reset tables promptly for the next guests.

* Assist with cleaning duties during closing procedures.