As the Admin & Parent Relations Principal or Vice Principal, you will support the Centre Leader in key areas such as enrolment, finance, parent and external relations, marketing, estate management, safety, hygiene, security, quality management, regulatory compliance, logistics, and general administration. You will also lead a small team of customer service officers to ensure smooth school operations and administrative excellence. This role provides a dynamic environment to develop comprehensive organizational and leadership skills.

Key Responsibilities

• Oversee the general administration of the preschool, including management reporting, government subsidy updates, maintaining customer records, and proper documentation.
• Assist the Centre Leader in achieving enrolment and revenue targets, managing daily financial operations, controlling budget expenditure, ensuring timely revenue collection, and handling financial reporting.
• Manage customer relations and services, including engagement, satisfaction, enrolment, and handling general customer affairs.
• Build and maintain external relationships, liaising with government agencies, community partners, residents' committees, and constituency advisors.
• Support HR management, including engagement, retention, manpower planning for non-teaching staff, professional development, and general HR administration.
• Supervise estate and facility management, coordinating with contractors for maintenance, improvements, health, and safety.
• Ensure school security and safety, developing procedures and conducting emergency drills.
• Provide logistics support for school activities, including excursions, open houses, and parent-teacher conferences.
• Lead and train a team of customer service officers to enhance school operations.

Requirements

• Diploma in Business Administration or a related field (Degree in Early Childhood Education or Diploma in Leadership is an advantage).
• At least 2-3 years of administrative or operations experience, preferably in a preschool or childcare setting.
• Strong organizational and multitasking skills to efficiently manage multiple responsibilities.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with school management systems.
• Excellent communication and interpersonal skills to foster positive relationships with parents and staff.

We regret only shortlisted candidates will be contacted. All pplications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

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