Senior Care Centre

• The Centre Manager is responsible to lead and manage the full aspects of the centre's day-to-day operations.

• Provide leadership for the holistic care management of the clients.

• Oversee and work closely with the Centre Administrator, Asst/Social Worker, Staff Nurse, AHPs for Initial Assessments, Admissions and MOH regulated reviews

• Responsible for the preparation of MOH inspection and licensing.

• Participate in the workplace health, safety and emergency preparedness exercise.

• Manage Multi-Disciplinary Team, inclusive of Allied Health Professionals, to ensure optimal care delivery

• Initiate and drive continuous improvement; maintain policies, procedures, and work processes to guide care delivery

• Ensure compliance with all required nursing standards and relevant regulations.

• Develop, implement and maintain policies, procedures, and work processes to guide care delivery.

Manpower Management & Development

• Effective and efficient manpower planning in accordance with MOH guidelines and standards.

• Provide coaching, training and counselling of staff.

• Ensure appropriate skills mix and adequate staffing resourcing for all shifts and services by determining work priorities, preparing staff roster and daily work assignments, and serving as a resource person for resolving operational and quality care issues.

Resource Management

• Responsible for proper management of resources which is cost effective, ensure quality standards and improve productivity.

Requirements:

• Possess a Diploma, Graduate Diploma or Bachelor's Degree in Social Work/Community Care/Gerontology.

• Minimum 6 years' in related field is required.

• Strong organizational skills, good communication, interpersonal and writing skills.

• Relevant working experience in healthcare setting preferred.

• Must have passion to serve the elderly and well trained to handle dementia clients.

COMPETENCY AND PROFICIENCY LEVEL

Must-Have Competencies

- Collaboration Practices Across Disciplines and Sectors - Level 4

- Department Performance Management - Level 4

- Emergency Response and Crisis Management - Level 4

- Financial Management - Level 3

- Manpower Planning - Level 4

- Workplace Safety and Health - Level 4

- Strategy Implementation - Level 4

Good-To-Have Competencies

- Quality and Audit Management - Level 4

- Diversity Awareness and Management - Level 4

- Risk Management - Level 4

- Workplace Safety and Health - Level 4

- Change Management - Level 4

- Strategy Planning - Level 4

Critical Core Skills

- Communication - Advanced

- Influence - Advanced

- Collaboration - Intermediate

- Adaptability - Intermediate

- Decision Making - Advanced

*For more information, please refer to Technical Skills and Competency (TSCs) and Critical Core Skills (CCSs) in Skills Framework for Social Service Industry via this website https://www.skillsfuture.gov.sg/skills-framework/social-service