The School of Physical and Mathematical Sciences (SPMS) is seeking to hire a Senior Executive in the Student Administration team. The incumbent is required to support the team in student matters and collaborate with various stakeholders to ensure the smooth delivery of academic services. This includes, but is not limited to, admission, course registration, examination, website content maintenance, event planning and more, all aimed at enhancing the students' learning journey.

Job Description

Admission

• Prepare matriculation and distribution of matric cards for incoming students.
• Coordinate and manage students' applications and student passes.
• Prepare admission letters for students.
• Answer calls and walk-in enquiries.

Academic Services

• Liaise with students for course registration, address student inquiries, and resolve registration issues.
• Setup teaching evaluations for courses.
• Manage the applications for financial assistance.
• Provide secretariat support for quality assurance reviews.
• Manage instructor hiring for courses.

Examinations

• Coordinate examination logistics and scheduling.
• Address examination inquiries and collaborate with relevant stakeholders.
• Assist with the administration of exam scripts checking.

Events

• Raise Purchase Requests for catering services via Ariba system.
• Prepare posters/announcements for posting in SPMS.
• Book venues for events.

Other Administrative Duties

• Manage the role-based email accounts.
• Prepare letters and certificate for graduation cohort.
• Administer students/faculty awards.
• Website content maintenance.
• Coordinate and manage student exchange programs.
• Assist in preparation and consolidation of data for reporting purposes where required.
• Assist in any ad hoc matters delegated as required.

Requirements

• Diploma or higher degree, in any discipline.
• Proficiency in Microsoft Office Suite and relevant software.
• At least 1 year of relevant experience in academic administration or a related role.
• Strong organizational and project management skills.
• Ability to work independently and as part of a team.
• Strong problem-solving and analytical abilities.
• Strong ability to communicate (verbal and written) effectively with students, faculty and team members.
• Familiarity with higher education policies and regulations is a plus.
• Responsible and reliable.
• Proactive and positive attitude towards work tasks.
• Possesses characteristics of being assertive and meticulous.

We regret that only shortlisted candidates will be notified.

Hiring Institution: NTU