ESSENTIAL DUTIES AND RESPONSIBILITIES

Report to and assist Assistant Operations Director with the entire Banquet operations

• Required to implement and recommend operation plans to improve work processes and service quality for the organization
• Coordinate with sales person on customer's order
• Liaise with customer during on-site setup requirement
• Organise set-up & clean-up after each event
• Inventory control for banquet equipment
• Understanding with and complying with the mandatory hygiene standards and requirements
• Assist in the development and review of operation plans to improve work procedures and quality service delivery
• Review daily reports for submission to management
• Check and maintain equipment and/or technologies and supplies
• Maintain stock of supplies of materials and equipment
• Identify and recommend suitable equipment and/or technologies to improve daily operations
• Implement maintenance schedules for tools and equipment
• Facilitate planning of work schedules and deployment of manpower
• Report and update on major incidents and emergencies to the management
• Onboarding of new Part-Timers and submission of the documentation to the HR Department
• Submission of Rosters, Overtime Claims and Part Time salary claims on the Attendance Management System
• Submission of leave applications of the employees onto the Leave System
• Ensure stock check is conducted and items below par level are submitted for order
• Perform any other duties assigned by Assistant Operations Director

Job Requirements

• Ability to work independently and in a teamGood Interpersonal Communication Skills
• High level of responsibility and initiative
• Excellent customer service and able to interact well with clients
• Physically fit and able to work in a fast paced environment
• Willing to work shifts, weekends and public holidays
• Must have Experience in the set-up of banquet events
• Meticulous and proactive team player
• Willing to learn