The Pharmacy Retail Associate will provide quality customer service and assist the retail supervisor in ensuring smooth operations in the retail pharmacy.

Job Responsibilities
1. Operational

• Ensure that the store is opened punctually and computer systems are user-ready
• Monitor the queue and actively respond to reduce the waiting time of patients
• Ensure that the float is ready and prepared on time
• Actively promote weekly specials and practice plus-selling
• Operating cash register and handling of cash in the pharmacy
• Ensure good housekeeping at retail trading, storage areas and at retail shop floor
• Maintain store security (e.g. stocks, premise and stored information) at all times
• Maintain proper records and maintenance of the equipment used in the pharmacy
• Monitor stock levels and replenish stocks in the pharmacy
• Maintain condition of stock to ensure all stocks are under appropriate conditions and in good saleable condition
• Perform goods receipts and handle inter-branch transfers and error reports
• Assist in cycle counts and stock takes

2. Administration

• Maintain proper daily sales records
• Perform data entries into inventory system - SAP
• Assist in compiling information and filing of retail documents in a neat and organized manner.
• Assist to generate monthly reports for analysis/checks

3. Staff Training and Development

• Assist to coach and orientate new staff on retail workflows and pharmacy activities
• Assist to conduct briefing for promoters

4. General

• Perform any other duties as assigned by the Reporting Officer
• Involve in work place improvement projects/ activities as and when required.

Job Requirements:

• GCE N or O level qualification
• 2 - 3 years of relevant experience required
• Excellent service oriented and has good interpersonal skills
• Good team player and self-motivated.

Working Hours

5.5 days' work week (non-shift)

Work Location

National University Polyclinics (NUP) - West Region