Are you passionate about healthcare and retail?

Health & U@NUH, our hospital's proprietary retail pharmacy under the Department of Pharmacy is looking for highly motivated and dynamic individuals to take on diverse roles in our procurement processes and day-to-day retail operations to deliver outstanding retail experience to our customers. Health & U@NUH offers a wide range of products from personal care items and OTC medications to health foods and supplements. We are committed to meet the different needs of our customers.

Primary Responsibilities

• To maintain SAP and pharmacy data including price change, deletion of obsolete information, entry of new products, informing operation staff of new price change and ensuring timely update of prices on the shelf labels.
• Responsible for activities relating to assigning, overseeing and closely reviews the work of the purchasing officer on matters regarding return of goods which include proper documentation of goods returned and regular follow up with suppliers to ensure goods have been taken back; item master maintenance and purchasing activities relating to OTC retail products.
• Responsible for activities relating to item master maintenance including price change, deletion of obsolete information, entry of new products, informing operation staff of new price change and ensuring timely update of prices on the shelf labels.
• Oversee and closely evaluate the work of Retail Coordinator on matters regarding ordering of goods; return of goods (which includes proper documentation of goods returned and regular follow up with suppliers to ensure goods have been taken back); item master maintenance and relevant OTC retail product purchasing activities.

Secondary Responsibilities

• To handle promotional activities including liaising with suppliers, updating staff, product arrangement on the shop floor, circulating promotional brochures to the hospital staff and other post promotional duties.
• To assist supervisor in activities relating to assigning, overseeing and closely reviews the work of the retail assistant who are responsible for the topping up of the product shelves, merchandising of products, handling customer enquiries relating to the retail products, re-ordering of products and RA scheduling.
• To monitor inventory and to ensure that storage is in accordance with security, environmental and product shelf-life parameters. Ensures that a system of monitoring product expiry date is in place to weed-out expiry products.
• Handle customer enquiries, complaints, and requests for special purchases. Treats each patient, visitor and employee with compassion, courtesy, and tact.
• Conduct appraisal with staff.

Job Specification/Requirements

• Possess at least a Bachelor's Degree or equivalent educational qualification.
• Will be rostered to work at least 1 Saturday every month.
• Advantageous to have procurement-related or retail management experience.
• Preferred to have at least 2 years of relevant experience in similar role.
• Has strong interpersonal skills and able to communicate well.
• Highly motivated and able to work independently.
• Possess strong leadership qualities and good administrative skills.