Program Manager, Strategy and Operations, Google Customer Solutions - Singapore
Job post no longer accepts applications
Google Asia Pacific Pte. Ltd.
Product area
Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you'll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.
Qualifications
Job responsibilities
Minimum qualifications
Preferred qualifications
Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you'll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.
Qualifications
Job responsibilities
- Develop and execute thoughtful solutions for customer acquisition programs that prioritize customer success, while delivering measurable business growth impact to Google.
- Play a key role in building a strong foundation for reporting, analytics and program execution.
- Ensure actionable insights are readily available to inform decision making, by establishing globally consistent reporting standards.
- Collaborate with cross-functional teams, conduct analyses and shape the future-state design.
- Leverage analytical problem solving and business acumen, you will uncover and prioritize the highest impact opportunities to grow Google Customer Solutions Greater China business.
Minimum qualifications
- Bachelor's degree or equivalent practical experience.
- 4 years of experience in management consulting, sales operations, business strategy, finance sales, advisory role, or 2 years of experience with an advanced degree.
- Ability to speak and write in Mandarin and English fluently, to foster and develop key relationships with stakeholders in the region.
Preferred qualifications
- Understanding of the advertising ecosystem, especially in APAC.
- Ability to think strategically to solve complex problems.
- Ability to influence stakeholders across organizational lines and borders.
Experience managing large and unstructured datasets to analyze and make insights discoverable at scale. - Proven ability to collaborate effectively across business functions and advise on business insights and analytics opportunities.
JOB SUMMARY
Program Manager, Strategy and Operations, Google Customer Solutions - SingaporeGoogle Asia Pacific Pte. Ltd.
Singapore
4 months ago
N/A
Full-time