Product area

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you'll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Qualifications

Job responsibilities

• Develop and execute thoughtful solutions for customer acquisition programs that prioritize customer success, while delivering measurable business growth impact to Google.
• Play a key role in building a strong foundation for reporting, analytics and program execution.
• Ensure actionable insights are readily available to inform decision making, by establishing globally consistent reporting standards.
• Collaborate with cross-functional teams, conduct analyses and shape the future-state design.
• Leverage analytical problem solving and business acumen, you will uncover and prioritize the highest impact opportunities to grow Google Customer Solutions Greater China business.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 4 years of experience in management consulting, sales operations, business strategy, finance sales, advisory role, or 2 years of experience with an advanced degree.
• Ability to speak and write in Mandarin and English fluently, to foster and develop key relationships with stakeholders in the region.

Preferred qualifications

• Understanding of the advertising ecosystem, especially in APAC.
• Ability to think strategically to solve complex problems.
• Ability to influence stakeholders across organizational lines and borders.
  Experience managing large and unstructured datasets to analyze and make insights discoverable at scale.
• Proven ability to collaborate effectively across business functions and advise on business insights and analytics opportunities.