Reporting to the Deputy Director, Operations, RHS Office, the successful candidate will lead the community care team operations in assigned area to improve health and anchor care in the community.

Job Responsibilities:

1) Lead community care team operations in an assigned area to support the residents in leading a healthy lifestyle including the following community operations:

• Transition care programme
• Community Health Posts
• Health screening operations

2) Support in operations planning in assigned area:

• Ops data analysis and monitor workload
• Manpower planning and management
• Collaborate and engage community partners to coordinate community operations
• Monitor the performance of ops KPIs
• Achieve synergies and optimise use of resources

3) Support in improving community operations to enhance care and residents experience:

• Pilot new programmes and processes
• Evaluate the use of technology to ease workflow improvement
• Evaluate success of pilot programs for future action

4) Lead community care operations team in assigned area:

• Ensure department is appropriately resourced to carry out its mission - people, funding, skill & technology
• Develop team members to enhance their skills & harness their potential
• Integrate team with the other RHSO departments & divisions

Job Requirements:

• Bachelor Degree with health related discipline, with at least 8 years of healthcare and operations related experience
• At least 3-5 years of supervisory/leadership experience
• Strategic thinking
• Communication skill
• Change management
• Project management
• Analytical skill
• Resilience