<strong>Job Description</strong><br><ul> <li>Reports to Contact Centre Team Lead </li> <li>Handle customer service hotline and provide first level of supports from OMNI Channels </li> <li>Resolve customer queries efficiently and escalate problems/issues promptly.</li> <li>Follow Standard operating procedures closely. </li> <li>Work as a team and ensure that the contact centre service level is met</li></ul>

ST ENGINEERING E-SERVICES PTE. LTD.

Job Description Reports to Contact Centre Team Lead Handle customer service hotline and provide first level of supports from OMNI Channels Resolve customer queries efficiently and escala...