Job Responsibilities

• Maintain superior standards in cinema presentation and customer service.

• Manager the business performance of the location by taking initiatives and actions to improve the business.

• Act to ensure that the company is protected against loss (financial or otherwise), resulting from poor performance or practices.

• Pro-active effects on the Location and its performance (e.g. non-controllable expenses, external/competitive influences, etc) and provide recommendations.

• Management of Location labour costs. Ensure they are maintained at optimal levels to achieve maximum productivity and customer services standards.

• Ensure that each location staff understands and is fully conversant with, the objectives of the Location, Marketing and promotional activities

• Provide direction and leadership to all the Location employees

• Conduct recruitment of appropriate location staff.

• Plan the training & development of all staff including Assistant Cinema Manager and Service Leader.

• Manage employee performance through motivation, discipline and career guidance as appropriate.

• Establish credibility and relationships within and between cinema and support departments.

• Develop and implement marketing and concessions programs and efforts.

• Actively initiate and support location development programs.

• Actively monitor and report on the performance of contractors and vendors.

Job Requirements

• Degree or diploma holder and above with operations experience in cinema, F&B, hospitality or retail industry

• Possesses the drive and commitment to achieve Company's objectives

• Effective writing and communication skill

• Innovative in problem solving

• Objective and rational thinker in introducing and executing new and improved procedures

• Generous in sharing knowledge with staff and committed in encouraging team members to deliver quality work and service

• Facilitate and raise the level of employee engagement at all locations

• Able to perform rotating shifts on flexible working hours (weekends and PH)

• Preferably with a valid food hygiene certificate

• Must be fully vaccinated