Responsibilities:

Teaching Support:

Manage and provide teaching support as part of the student care.

• Management of peer teaching support through Peer Teaching [Student-led Tutorial Group (STG)] and Peer Coaching Programme to help academically weak students as part of the SCSE student care.

• Logistic, TR booking, WSS claims, training
• Review effectiveness of the teaching support programme
• Provide reports and generate statistics at the end of each semester and case management
• Management of staff teaching support through the online Academic Mentoring Scheme for Mentor-Mentee facilitation
• Mentor online allocations & re-allocations
• Monitor operating budget (allocated fund)

• Career mentoring for students by Alumni & CAO

• Organise workshops/sharing sessions

• Monitoring of at-risk students who re-register a failed course via Retention Centre to be monitored closely to help them re-focus and progress with the particular course by second attempt.

• Providing & highlighting repeat students list on Retention Centre for Course Coordinator attention

• Review SOPs and administrative matters

Alumni Cultivation and Activities:

Manage and support SCSE Alumni Association (AA) and alumni operation.

• SCSE AA and University Advancement Office (UAO) meetings
• AGM
• Planning and organising student/alumni activities and events; provide logistic support for the activities and events
• Monitor operating budget (allocated fund)

Others:

Support department's other duties - tasks, events and duties.

Requirements:

• A local Polytechnic Diploma or equivalent in any related discipline
• At least 2 years of relevant experience, preferably in an educational institution
• Proficiency in MS Office
• Knowledge in event management
• Strong interpersonal and communication skills.
• Ability to build rapport with staff and students
• Ability to multitask, work independently and effectively in a team
• Meticulous, with strong organisational, analytical and problem-solving skills
• Ability to maintain confidentiality and discretion on student records and matters
• Non-judgmental and good listener

Hiring Institution: NTU