Student wellbeing and support is a top priority and a key foundation for the University. As a key team member of the University Counselling Centre (UCC), this role provides professional counselling and clinical consultation to support and promote the psychological wellbeing of the NTU student community.

Responsibilities

• Provision of clinical supervision to counsellors and Senior Executive (Care and Counselling).
• Lead and manage various counselling related portfolios to strengthen and promote the counselling, case management and critical incident management services of UWC.

Provision of professional counselling, case management and consultation

• Provide professional counselling to 33,000 NTU undergraduate and graduate students, which also involves family, peer, or couple counselling besides individual counselling to students, where relevant.
• Provide consultation to students, staff, family members, etc. on concerns they have regarding a student.
• Provide case management to counselling clients including at-risk student cases.

Provision of psychological critical incident management

• Provide consultation and psychological critical incident management to distressed students and employees through working closely with various stakeholders.

Community approach to counselling case management

• Work collaboratively with schools, student service offices, Halls of Residence, psychiatrists and other relevant stakeholders to facilitate a campus community approach towards managing counselling cases on campus.

Strategic support in UCC/UWO

• Provide strategic support to Head, UCC in overall provision of UCC services.
• Submit statistical data and/or related reports to Head, UCC as and when required.
• Implement/organize and/or participate in initiatives and programmes under UCC and/or University Wellbeing Office, as assigned by Head, UWC and Head, University Wellbeing Office.

Requirements

• Graduate qualification in counselling, counselling psychology or clinical psychology.
• Preferably a registered counsellor with the Singapore Association for Counselling (SAC) or a registered psychologist with the Singapore Psychological Society (SPS).
• More than 9 years of professional counselling experience.
• About 4 years of experience in clinical supervision or being a certified clinical supervisor.
• Experience with young adults preferred.
• Experience in psychological critical incident management is preferred.
• Experience in working with SEN youths is advantageous.
• Experience in planning and managing mental health-related programmes will be advantageous.
• Possess professional values that are in line with the Code of Ethics of SAC or SPS.
• Proficient in professional counselling approaches and tools to help clients with diverse issues and conditions, including case conceptualisation and assessment.
• Competent in case management and critical incident management.
• Leadership and organizational skills, including in leading by example and garnering consensus.
• Personal initiative and team spirit in the effective implementation of policies, protocols and plans.
• Proficient with Microsoft 365 and technological tools and information systems relevant in a university setting.

Hiring Institution: NTU