Senior Executive, Career & Attachment Office (Work Integrated Education)
Job post no longer accepts applications
The Senior Executive (Internship) is a functional individual contributor to the internship programme at school level. The incumbent could function as a programme manager or assisting the programme manager of internship programme at school level.
Responsibilities
Programme Operations and Customer Service Management
1) Support to:
2) Support in arrangement of event activities to educate and/or inform students about internship, internship procedures and performance during internship.
3) Co-ordinates with participating school to ensure adequate students' participation and turnout.
4) Manage end-to-end work-integrated education processes of assigned internship programme(s):
Business Development & Stakeholders Management
5) Support active engagement with current and potential employers (and any relevant stakeholders) to garner relevant internship opportunities.
6) Assist in planning and arrange suitable work-integrated education initiatives with respective schools to reinforce workplace experiential learning.
7) Assist in planning and organizing events and activities according to programme needs; and to constantly review and to report on event progress.
Requirements
Hiring Institution: NTU
Responsibilities
Programme Operations and Customer Service Management
1) Support to:
- Curate and maintain currency of approved work-integrated education programmes (whether academic or non-academic).
- Curate or make update to all internship campaign(s) for programmes managed by the team with supervision by designated Manager.
- Monitor and ensure that internship opportunities are sufficient enough to meet students internship demand; and to report to designated Manager or Team Lead if quota failed to meet expected demands so that pre-emptive actions can be taken.
2) Support in arrangement of event activities to educate and/or inform students about internship, internship procedures and performance during internship.
3) Co-ordinates with participating school to ensure adequate students' participation and turnout.
4) Manage end-to-end work-integrated education processes of assigned internship programme(s):
- Monitor internship placement progress and highlight issue to Team Lead for rectification actions.
- Resolve any internship related issues arising from either students and/or internship employer(s); and if needed, to escalate issues to Team Lead.
- Follow-up and manage all feedback including timely response whether from employers and/or students with regards internship services.
- Suggest improvements to the internship practices, operational and customer services processes, to the Team Lead.
Business Development & Stakeholders Management
5) Support active engagement with current and potential employers (and any relevant stakeholders) to garner relevant internship opportunities.
6) Assist in planning and arrange suitable work-integrated education initiatives with respective schools to reinforce workplace experiential learning.
7) Assist in planning and organizing events and activities according to programme needs; and to constantly review and to report on event progress.
Requirements
- Bachelor's degree in any field from a recognized University, or those with a polytechnic diploma with extensive relevant working experiences may also apply.
- At least 1 to 3 years working experiences in areas of internship/training management, customer services and service delivery experience preferably in tertiary education, adult education sectors and/or government agencies environment.
- Able to work with diverse groups of stakeholders.
Hiring Institution: NTU
JOB SUMMARY
Senior Executive, Career & Attachment Office (Work Integrated Education)
Singapore
7 months ago
N/A
Full-time