Responsibilities

Partnership Management

• Contribute to the planning and execution of outreach activities.
• Send periodic updates to principals and further education counselors of high school partners.
• Plan and coordinate marketing and outreach activities in new targeted countries while deepening penetration in traditional markets.
• Establish and cultivate strong relationships with top schools through regular engagement for instance sending of EDM and relevant updates on their graduates studying in NTU.
• Get prompt feedback from partners on political and economic changes on the ground that might affect admissions results.
• Execute and adapt marketing campaign in different overseas markets based on differences on the ground.

Marketing and Event Management

• Work with team in conducting outreach activities based on outreach schedule and liaise with stakeholders to ensure successful conduct.
• Organize outreach visits to partner schools and coordinate with faculty representatives from colleges.
• Host foreign visitors from partner institutions and handle walk-ins by prospective applicants and their parents.
• Work with MOS team to ensure that marketing collaterals are updated and appropriately stocked.

Admissions application and selection

• Understand the education systems in new markets and propose admissions selection criteria based on market practices, intake targets, and applicant quality.
• Work with supervisors and schools to manage the issuance of offers, monitor acceptances, and handle appeals to meet the objectives of the MOE and NTU Management.
• Update and adhere to admissions policies and Standard Operating Procedures (SOP).

Supervisory

• Coach a team of at least 2 support staff and temporary staff in processing applications and answering queries.
• Select, hire, and supervise temporary staff.
• Participate in work improvement projects.

Administrative

• Work closely with team members in delivering excellent service to internal and external customers.

Requirements

• A degree from a recognized university.
• At least 7 years' relevant working experience in a higher educational institution or management of professional education programmes would be an advantage.
• At least 4 to 6 years supervisory experience and in managing a team with more than 1 direct report.
• Prior experience in business development, partner and/or event management.
• Proficient in MS Office applications and data analytics.
• Good communication skills with an excellent command of written and spoken English with public speaking experience.
• A strong collaborator - ability to work well in within the team and with key stakeholders.
• Possess exceptional organizational skills - the ability to multi-task and meet tight deadlines.
• Possess strong analytical, interpersonal and customer service skills.

Hiring Institution: NTU