We are hiring for our client a Learning & Development (L&D) Manager responsible for planning, designing, and developing training curriculum, managing various learning projects, and evaluating the effectiveness of both new and existing programmes. This role offers opportunities to collaborate with external partners, agencies, institutes, and internal stakeholders across departments.

Responsibilities:

• Conduct observations to identify performance gaps and collaborate closely with the in-house Trainer and Restaurant Management to evaluate and enhance programme effectiveness.
• Partner with department heads and subject matter experts to design, review, and continuously improve curriculum and learning materials aligned with defined learning outcomes.
• Develop and update course content, lesson plans, and learning pathways, including alignment with relevant national skills frameworks for accreditation purposes.
• Plan, prepare, and submit accreditation applications while supporting the deployment of programmes through coaching, job-shadowing, e-learning, assessments, and audits.
• Oversee end-to-end processes related to partnerships, accreditation initiatives, and grant applications, ensuring proper documentation and compliance with required guidelines.
• Monitor programme performance by analyzing key metrics and participant feedback, providing regular reports and actionable recommendations for improvement.
• Manage programme milestones and objectives, evaluate learning effectiveness, and drive continuous improvement initiatives.
• Build and maintain strong relationships with external partners, agencies, institutes, internal teams, and subject matter experts, while supporting the leadership and direction of the L&D function.

Qualifications:

• Possess WSQ Diploma (DDDLP/ DACE)
• At least 5 years of experience in Learning & Development/training, with focus on curriculum design and adult learning methodologies
• Working knowledge of national skills framework alignment and grant application processes
• Proficiency in Microsoft Office (Excel, Word, PowerPoint) and Learning Management Systems (LMS)
• Strong communication and negotiation skills, with experience engaging external stakeholders
• Strong organizational and project management skills, with the ability to manage multiple projects concurrently
• Experience in the Food & Beverage or service industry is a plus
• Advanced Certificate in Learning and Performance (ACLP) is a plus

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Shortlisted candidates will be contacted.

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Jeremiah Lim (R22106910)

CREW by HRnet | HRnet Ventures Pte Ltd

EA24C2435