This is an entry-level support role. We are a small private personal styling and personal shopping consultancy looking for a reliable, detail-oriented Operations Assistant to support day-to-day administrative and logistical tasks. Learn more about our company at: thereoutfitter.com

Key Responsibilities

• Operations & Admin:

• Updating and maintaining spreadsheets and trackers
• Uploading and organizing photos and digital wardrobes
• Following processes for order tracking and returns
• Preparing items for fittings (steaming, packing, unpacking)
• Running basic errands related to operations
• Assisting on all studio client fittings to track purchases
• Helping set up and pack down materials during fitting appointments, keeping studio clean and organized
• Assisting with all client order tracking, returns and logistics
• Assisting with monthly emails to clients, communications through EDM, Canva, light calendar management
• Act as "administrator" in growing preloved community group, liaise with systems experts
• Client Support:

• Assisting during in-home client appointments alongside stylist
• Assist with studio fittings and misc logistics for clients
• Photographing wardrobe items using provided guidelines
• Maintenance of digital wardrobes and notes
• Potential to assist with shopping recommendations and lookbook creation
• Maintaining professionalism and confidentiality at all times
• Light selling of preloved clothing for community group
• Physical tasks:

• Lifting boxes, unpacking deliveries, steaming garments
• Standing for extended periods during appointments

Requirements

• Singapore Citizen or PR
• Highly organized and detail-oriented
• Calm, professional, and discreet
• Comfortable working directly with a small business owner
• Willing to do repetitive and physical tasks
• "Can do" attitude, no job or task is beneath you
• Must sign NDA, IP, & other legal agreements to protect client information
• Basic computer skills (Google Sheets, email, file management)

Not Required but a plus

• Fashion knowledge or interest
• Retail sales experience in apparel or accessories
• Customer-facing, service backgrounds
• Experience with Canva, Flodesk, Google Sheets, purchasing, logistics

Compensation + Benefits

• Entry-level compensation aligned with scope and experience
• Flexible schedule after first 3 months, with potential to move to 4 day work week after trial period
• All PH off, extended time off July + over last 2 weeks of December
• Potential to travel all expenses paid to Hong Kong for clients and sourcing trips
• Potential to move into a "Assistant Stylist" role taking on more creative and directional tasks

Who this is a good fit for

• Fresh graduates
• Career starters or career changers including stay-at-home-moms
• Candidates who live in the details and enjoy managing a high volume of data and information