RESPONSIBILITIES

• To provide on-site service related activities at customer's premises, including but notlimited to:-

• Perform corrective maintenance work on Multi-Functional Printer (MFP).

• Perform on-site service repair/troubleshooting for both Hardware and Software on MFP.

• Update of all completed Service Jobs into CRM and clearing of Parts used in SAP system.

• Machine setup (including Printer Driver installation & Setup Scanning [Email/PC]) forcustomer's newly purchased MFP at customer's premises.

• Provide administrative support to the service team, i.e. report updating, collection ofpayment, ordering of service parts, and etc.

REQUIREMENTS

• Possess GCE 'N', 'O' Level, Diploma Holder or equivalent.

• 2 to 5 years of product management experience in copier including troubleshooting of equipment.

• Possess Class 3 driving license.

• Sound IT knowledge in software.

• Strong product technical knowledge in MFP, ECR/ POS.

• Good communication and interpersonal skills.

• Customer Service oriented structured and organised approach with attention to detail.

• Able to work independently and make decisions, escalating where and when necessarily andappropriately.

Please submit resumes to jason.chow@oaktree.com.sg with the following details in MSWord format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Jason Chow Yew Fai

EA License No : 06C4642

EA Reg No : R25158800

We regret that only shortlisted candidates will be notified.