Roles & Responsibilities

We are looking for an Food Outlet Manager whois responsible for the profitability and performance of a food service outlet.Duties include overseeing daily operations, customer service, staff workschedules, cashiering, food supplies, maintenance and administrativeoperations.

Responsibilities:

• Administer purchasing and receiving procedures

• Analyze service quality and customer satisfaction

• Conduct staff performance assessment process

• Contribute to innovation process within own scope of work in the business unit

• Facilitate compliance with legislative and regulatory requirements

• Foster service innovation

• Identify and establish internal and external stakeholder relationships

• Implement loss/risk prevention

• Lead team to implement change

• Manage and implement business continuity plans

• Manage compliance with food and beverage hygiene policies and procedures

• Manage cost and quality controls

• Manage crisis situations

• Manage food and beverage operations

• Manage guest service

• Manage site/outlet and equipment maintenance

• Manage the customer experience

• Manage training

• Monitor income and expenses

Optimize workforce for service excellence

Qualifications:

• Experience in the same industry is an advantage

• Positive, confident and personable demeanor

• Ability to thrive in a high-pressure environment.

• Creative,innovative thinking.

• Exceptional standards for cleanliness, health, and safety.