• Perm with AWS and Bonus
• At least 4-5 years of relevant experience at managerial level , in public relations, corporate communications, or public sector communications
• Proven experience managing and leading a PR/Communications team and organizing large-scale public events and managing official publications
• Strong track record in handling press matters, media engagement, and crisis communications

Key Responsibilities

Leadership & Team Management

• Lead, mentor, and manage a team of Public Relations and Communications staff to ensure effective execution of communication strategies
• Oversee workload planning, content approval processes, and quality control of all public communications
• Drive capability development within the PR team and ensure alignment with Town Council objectives

Strategic Communications & Press Management

• Develop and implement comprehensive communications and media strategies to enhance the Town Council's public image and stakeholder engagement
• Serve as the primary point of contact for media relations, including handling press queries, drafting press releases, and coordinating interviews
• Advise Members of Parliament (MPs), Town Councillors, and senior management on media positioning, key messaging, and public sentiment
• Manage sensitive press matters and provide strategic guidance during issues that may impact public perception

Crisis & Issues Management

• Lead crisis communication efforts during estate-related incidents (e.g., service disruptions, maintenance issues, public complaints)
• Prepare holding statements, FAQs, media responses, and communication toolkits for operational contingencies
• Monitor traditional and digital media to proactively manage emerging issues

Events, Publications & Community Engagement

• Plan, oversee, and execute large-scale community events, town hall sessions, estate launches, and engagement campaigns
• Lead the production and publication of newsletters, annual reports, community bulletins, and other official Town Council publications
• Ensure consistent branding and messaging across print, digital, and on-ground communication materials
• Work closely with grassroots organisations and stakeholders to enhance resident engagement and participation

Digital & Content Strategy

• Oversee the Town Council's website, social media platforms, and digital campaigns
• Approve and curate content including speeches, articles, videos, and marketing collateral
• Track media coverage and engagement metrics, providing regular reports to senior management

Requirements

• Degree in Communications, Public Relations, Journalism, Marketing, or related discipline
• At least 4-5 years of relevant experience at managerial level, in public relations, corporate communications, or public sector communications
• Proven experience managing and leading a PR/Communications team
• Strong track record in handling press matters, media engagement, and crisis communications
• Demonstrated experience organising large-scale public events and managing official publications
• Experience working within Town Councils, government agencies, or public sector environments will be highly advantageous
• Excellent writing, presentation, and stakeholder management skills
• Able to manage sensitive issues with discretion, professionalism, and sound judgment

Triton AI Pte Ltd
Registration Number: R1980724
EA: 21C0661