Job Summary

Provide front counter receptionist support by registering patients and managing phone calls. Compile and upload medical and lab reports for doctors. Prepare and dispense medications accurately. Manage healthcare insurance processes. Assist doctors during clinic procedures, including chaperoning. Update billing records and tally daily cash collections for accounting. Perform basic patient tests such as measuring height, weight, urine tests, and vision tests. Carry out other assigned duties as needed.

Responsibilities

• Register patients and manage incoming phone calls at the front counter to ensure smooth clinic operations
• Compile medical and laboratory reports, finalize doctor's reports, and upload case notes accurately for patient records
• Prepare and dispense medications following prescribed instructions to support patient treatment
• Manage healthcare insurance documentation and processes to facilitate patient claims and billing
• Assist doctors during simple clinic procedures, including providing chaperone support to ensure patient comfort and safety
• Update billing records and tally daily cash collections to maintain accurate financial tracking for accounting purposes
• Perform basic patient tests such as measuring height, weight, administering urine tests, and conducting vision tests to support clinical assessments
• Collaborate effectively with team members to maintain a positive and efficient work environment
• Complete other assigned duties as required to support clinic operations

Required competencies and certifications

• Basic computer knowledge to operate clinic systems and manage patient records

Preferred competencies and qualifications

• Ability to prioritize and manage work effectively in a fast-paced environment
• Strong teamwork skills to dependably support colleagues
• Positive, willing-to-learn attitude to adapt to clinic needs
• Humble and polite communication style to interact respectfully with patients and staff

Other Information

• Work schedule: 5.5 days per week
• Language requirements: Proficiency in English is required to communicate effectively with patients and staff. Knowledge of Mandarin and dialects is advantageous but not mandatory.