Assistant Executive Housekeeper
JEN SINGAPORE TANGLIN BY SHANGRI-LA
We are looking for an Assistant Executive Housekeeper to join our team
As an Assistant Executive Housekeeper, we rely on you to
We are looking for someone who:
As an Assistant Executive Housekeeper, we rely on you to
- Maintain and enforce cleanliness standards in guest rooms, public areas, and back-of-house spaces.
- Conduct regular inspections to ensure quality and service consistency.
- Carry out daily checks of VIP and VVIP rooms to guarantee service excellence.
- Respond promptly to guest requests and complaints, ensuring quick resolution.
- Actively seek guest feedback and implement improvements.
- Oversee Lost & Found procedures and maintain accurate records.
- Monitor productivity statistics and highlight achievements or challenges.
- Assist in budget preparation for housekeeping, linen, and uniforms.
- Handle purchasing, stock control, and ensure adequate supplies are available.
- Implement cost-saving measures by reducing wastage and breakage.
- Manage staff schedules, attendance, and leave planning in line with hotel business needs.
- Supervise and lead the housekeeping team with a visible, hands-on approach.
- Provide coaching, training, and performance evaluations to staff.
- Foster teamwork, morale, and a positive work environment.
- Conduct regular training sessions and induction programs for new staff.
- Identify training needs and work with the Executive Housekeeper to develop annual training plans.
- Ensure staff adhere to grooming, hygiene, and safety standards.
- Prepare daily, weekly, and monthly housekeeping reports.
- Participate in fire drills, emergency response training, and health & safety programs.
- Promote environmental awareness through recycling, energy, and water conservation.
- Perform ad-hoc duties as assigned
We are looking for someone who:
- Has minimum 3-5 years of housekeeping experience, with at least 1-2 years in a supervisory or assistant managerial role.
- Has strong knowledge of housekeeping operations, cleaning standards, chemicals, and equipment usage.
- Has strong leadership and communication skills with the ability to motivate and guide a team.
- able to plan, organize, and coordinate work efficiently in a fast-paced environment.
- Has strong attention to detail with a commitment to maintaining high cleanliness and service standards.
JOB SUMMARY
Assistant Executive Housekeeper
JEN SINGAPORE TANGLIN BY SHANGRI-LA
Singapore
21 days ago
N/A
Full-time
Assistant Executive Housekeeper