Responsibilities:

Operations and management

• Assess gaps and opportunities within business operations, both in-store and online, through reports and stakeholder feedback, striving for continuous improvement.
• Implement and enhance internal business processes to align with strategic organizational and branding goals in Singapore.
• Manage business campaigns and analyse performance targets and reports for improvement.
• Collaborate closely with the General Manager to optimize business operations across all channels, including the physical store, event teams and e-commerce platform.
• Conduct regular reviews to ensure the effectiveness and efficiency of implemented processes.

New business development and implementation

• Develop and execute new business ventures in accordance with directions from Headquarters (The Pokémon Company).
• Maintain close communication with headquarters to ideate and develop new business/product offerings that meet the demands of the Singapore market while aligning with organisational goals.
• Conduct thorough reviews of regulatory restrictions and perform risk assessments and financial modelling for new business ventures.

License Collaboration

• Foster relationships with business partners, suppliers, and vendors to explore licensing and collaboration opportunities for the brand within the Singapore market.

Public Relations (PR), In-store events, Social media (SNS) strategy

• Devise and implement marketing strategies to promote both the physical store and e-commerce platform in Singapore, ensuring alignment with brand guidelines and objectives.
• Supervise the creation of social media and e-commerce design assets.
• Providing guidance to sales teams (Store and e-commerce) to maintain branding consistency and compliance with regulations.
• Monitor team performance to ensure targets and goals are achieved across all areas of responsibility.

Requirements:

• Bachelor's degree in business administration, Marketing, or related field
• At least 4 years of relevant retail and e-commerce experience or business development.
• High proficiency in Japanese and English to communicate effectively with Japan HQ and stakeholders.
• Strong analytical skills with the ability to interpret data and identify areas for improvement.
• Excellent interpersonal and negotiation skills for engaging with business partners and stakeholders.
• Demonstrated ability to manage multiple projects simultaneously and prioritize effectively.
• Familiarity with regulatory requirements and risk assessment processes related to new business ventures.
• Experience in marketing strategy development and implementation, with a focus on social media and e-commerce platforms.