Job Description:

The Food and Beverage (F&B) Manager oversees and manages the overall operations of the food and beverage outlet to ensure operational efficiency, service quality, compliance, and business performance. The role involves supervisory, planning, and coordination responsibilities and supports management in driving outlet standards and profitability.

Key Responsibilities:

• Plan, manage, and supervise daily F&B operations to ensure smooth service delivery
• Lead, supervise, and train service and kitchen staff, including duty rostering and performance monitoring
• Implement and enforce food safety, hygiene, and workplace safety standards in accordance with regulatory requirements
• Monitor inventory levels, procurement, and cost control to meet budget targets
• Handle customer service issues, feedback, and service recovery professionally
• Prepare operational reports on sales, manpower, and outlet performance for management review
• Support implementation of marketing initiatives, promotions, and operational improvements
• Liaise with suppliers and management on operational and staffing matters

Requirements:

• Diploma or equivalent qualification in Hospitality, Business, or related field
• Minimum 2-3 years of supervisory or managerial experience in F&B operations
• Strong leadership, planning, and operational management skills
• Good communication skills and ability to manage teams
• Willingness to work shifts, weekends, and public holidays