Job Summary

Purpose of job

Provide leadership and oversee service delivery, training for volunteers according to programme objective in accordance to ethical and legal guidelines.

Key Responsibilities Areas

• Work closely with Team Leads to identify potential clients who are in recovery, in line with programme requirements.
• Collaborate with the CREST Team Lead to develop and operationalise strategies for volunteer recruitment, training design, budget planning, programme implementation and evaluation.
• Provide care coordination by developing and monitoring care plans, referrals and follow-ups for clients and caregivers at risk of mental health issues and dementia.
• Plan and conduct community outreach and screening activities, including community mapping, to promote mental health awareness and early identification of mental illness and dementia.
• Plan and organise cognitive stimulation activities and programmes to support individuals at risk of cognitive decline, mental health conditions and dementia.
• Coordinate and match volunteers with clients to foster social connectedness through befriending.
• Plan and conduct training for volunteers on their roles and responsibilities, including identifying red flags and mental health symptoms.
• Network with relevant stakeholders to promote the services and interests of Filos Community Services.
• Ensure proper documentation of volunteer visits and sessions to meet programme KPIs.
• Prepare monthly administrative reports in accordance with service requirements and maintain accurate client and volunteer databases.
• To undertake duties assigned by the Executive Director, Head and Team Leads.

Requirements
Experience:

• Knowledge and experience in programme implementation, volunteer management and training.
• Experience in case management, group work and community work will be an advantage.
• Experience and/or knowledge in working with clients facing mental health challenges, Person-Centred Care and recovery approaches will be an advantage.
• Strong organisational skills, highly motivated and service-oriented with a passion for community work.
• Ability to work independently as well as collaboratively within a team.
• Good administrative and computer skills, with proficiency in MS Office.
• Self-motivated, resourceful and personable.
• Ability to work effectively with a diverse group of clients, volunteers and stakeholders.
• Confident in delivering presentations and conducting training for volunteers and stakeholders.

Qualifications:

Grad Diploma/ Degree in Social Work

Others:

Required travelling to different locations within service boundary.

Please send in your CV with expected salary to hr@filos.sg

Only shortlisted candidate will be notified.