About the Role

We are seeking an experienced and motivated Health Services Manager to lead the day-to-day operations of our multidisciplinary healthcare clinic in Singapore. This role is ideal for a senior clinician who enjoys combining hands-on patient care with operational leadership, team management, business performance, and corporate growth initiatives. The successful candidate will play a key role in driving clinical excellence, operational efficiency, and strategic expansion of services.

Key Responsibilities

Clinic Operations & Compliance

• Oversee daily clinic operations to ensure compliance with Singapore healthcare regulations, professional standards, and internal clinic policies
• Develop, implement, and continuously improve clinical and operational workflows to support efficient service delivery and high-quality patient care
• Work closely with all therapy departments to ensure coordinated, multidisciplinary patient services

Hands-On Patient Care

• Provide hands-on musculoskeletal and spinal care in accordance with established clinical protocols and corrective procedures
• Review patients' medical histories, imaging (including X-ray results where applicable), and relevant lifestyle and health factors
• Conduct comprehensive physical examinations with a focus on range of motion, functional movement, and musculoskeletal assessment

Staff Leadership, Training & Supervision

• Lead, train, and supervise clinic staff and therapists in alignment with company protocols, brand standards, and operational SOPs
• Conduct regular performance evaluations and provide constructive feedback to support professional development
• Foster a positive, professional, and patient-centred clinic culture

Patient Management & Experience

• Oversee patient scheduling, manage enquiries and concerns, and ensure accurate, compliant clinical record-keeping
• Implement strategies to enhance patient satisfaction, engagement, and long-term retention
• Educate patients on exercises, self-management strategies, and preventative care
• Refer patients to the most appropriate therapy discipline based on clinical assessment and care requirements

Sales, Performance & Corporate Growth

• Drive clinic performance and ensure achievement of monthly sales and revenue targets
• Support ethical care plan adherence and service utilisation in line with company values
• Collaborate with senior management on corporate growth initiatives, including:
  
  • Development and delivery of corporate health programs and workplace wellness services
  • Supporting relationships with corporate partners and key accounts
  • Identifying opportunities to expand services across multiple clinic locations and corporate sites

Additional Responsibilities

• Participate in on-call duties as required
• Conduct health talks, corporate wellness sessions, and promotional activities
• Support administrative tasks and reporting
• Attend internal meetings, training sessions, and relevant industry seminars
  
  Requirements
  
  • Recognised degree in Physiotherapy or Chiropractic
  • Previous experience managing or overseeing operations of a healthcare or allied health clinic
  • Demonstrated interest or experience in corporate health, business development, or clinic growth initiatives
  • Strong leadership, communication, and organisational skills
  • Ability to balance clinical responsibilities with operational, commercial, and growth objectives
  • Patient-focused mindset with a strong understanding of multidisciplinary care