As the Assistant Store Manager, you will support the Store Manager in driving sales, maximising store profitability, and delivering high-quality customer service. You will help ensure the store meets KPIs, maintains company standards, and represents the brand professionally.

Customer Service

• Deliver first-class customer service and support customer retention
• Handle customer enquiries and complaints effectively
• Drive service consistency across the store team

Sales

• Support the achievement and exceeding of sales targets
• Analyse sales and trade reports (e.g. Oracle, Trade Review) to support performance decisions
• Maximise sales opportunities through effective use of in-store devices

Visual Merchandising

• Execute weekly visual merchandising briefs and maintain visual standards
• Ensure products, displays, and windows meet visual merchandising guidelines

Training & Development

• Support team development and training
• Track team progression and completion of required E-Assessments

Requirements

• Minimum 5 years' experience in fast-paced retail with supervisory exposure
• Sales-driven and results-oriented
• Able to work independently
• Strong leadership and problem-solving skills
• Location : ION & VIVO

Lee Pei Fang Felicia
People Profilers Pte Ltd
20 Cecil Street, #08-09, PLUS Building, Singapore 049705
www.peopleprofilers.com
EA License Number: 02C4944
EA Personnel Reg no: R22109421