Reporting to the Head of Projects & Operations, you will be responsible to

• Process sales transactions and support backend operations for Personal Lines (Motor, Home, Maid & Accident)
• Handle policy documentation for new businesses, endorsements, renewals, refunds and cancellations using AS400 and in-house system (PAS)
• Input and match records against source documents to verify record accuracy and ensured policies are issued within Company's turnaround time
• Prepare and collate policy documents for dispatch to customers/ brokers/ agents / intermediaries
• Follow up of outstanding documents for policy issued
• Respond to enquiries from clients and internal staff
• Improve work efficiency and effectiveness on daily operations and work processes
• Assist Supervisor in UAT system development and testing
• Perform admin tasks like filing, posting of mails and others as assigned
• Assist Manager to prepare weekly/monthly report.

Job Requirements:

• Diploma in Business Studies/Administration or any relevant discipline.
• At least 1-2 years of policy processing experience preferably in the direct general insurance industry
• Proficient in MS Office (Word and Excel) is a must and hands-on experience with AS400 data input system will be preferred
• Able to work independently and as a team player within tight schedule and pressure
• Fast learner- able to grasp processes and system quickly
• Good communication and interpersonal skills
• Bilingual in Chinese and English

"We are seeking candidates proficient in Chinese to effectively communicate with Chinese-speaking clients."

Other Information and Benefits

• 5-day work week (Mon - Fri, 9 am - 6 pm)
• Walking distance from Tanjong Pagar MRT
• Attractive remuneration package, variable performance bonus, annual leave entitlement, outpatient and dental benefits, group hospitalization and surgical, personal accident and term life insurance, etc.