Duties & Responsibilities

1.

• Set team/department goals aligned with company objectives.
• Develop actionable strategies and implementation plans.
• Manage budgets, control costs, and allocate resources.
• Analyze performance data and adjust strategies.

2.

• Recruit, hire, train, and onboard new employees.
• Motivate, coach, and develop team members.
• Delegate tasks, set clear expectations, and manage work allocation.
• Conduct performance reviews, provide feedback, and address underperformance.
• Resolve conflicts and maintain high morale.

3.

• Oversee daily operations and ensure productivity.
• Ensure adherence to company policies, procedures, and standards.
• Monitor progress, track KPIs, and report results to upper management.
• Handle disciplinary actions and terminations.

4.

• Communicate vision, goals, and expectations clearly.
• Foster a positive, collaborative work environment.
• Act as a liaison between staff and senior leadership.
• Represent the company and build stakeholder relationships.