The 24-month F&B Management Trainee Programme is designed to develop future hospitality leaders through structured, hands-on training within the Food & Beverage division. The programme provides rotational exposure across key F&B outlets and operations, equipping trainees with practical skills, leadership capabilities, and a strong understanding of service excellence in a hotel environment.

Key Responsibilities:

Food & Beverage Operations

• Rotate across various F&B outlets (restaurant, bar, banquet/events) to gain comprehensive operational exposure
• Support supervisors and managers in daily outlet operations to ensure smooth service delivery
• Assist in coordinating manpower, table reservations, and service flow during operations
• Greet guests, take orders, serve food and beverages, and ensure a high level of guest satisfaction
• Handle guest feedback and complaints professionally, escalating when necessary

Administrative & Operational Support

• Assist with daily reports, inventory control, stock requisitions, and cost management
• Support menu knowledge development, upselling initiatives, and service quality improvements
• Ensure compliance with hygiene, food safety, and hotel service standards
• Participate in outlet briefings, meetings, and training sessions

Learning & Development

• Learn leadership and supervisory skills through hands-on coaching and mentoring
• Understand hotel policies, SOPs, and F&B financial controls
• Support sustainability initiatives and responsible hospitality practices within F&B operations

Requirements:

• Bachelor's Degree or Diploma in Hospitality Management, Food & Beverage Management, or a related field
• Strong interest in pursuing a career in Food & Beverage operations and leadership
• Excellent communication and interpersonal skills
• A team player with a positive attitude and a willingness to learn
• Ability to work in a fast-paced, service-oriented environment
• Proficient in Microsoft Office applications
• Willing to work on a 5-day work week with rotating shifts, including weekends and public holidays