Key Responsibilities

• Front-desk operations: Registration, queue management,billing, appointment booking.

• Patient support: Attend to walk-ins, answer enquiries,guide patients on clinic processes.

• Medical admin: Update EMRs, prepare forms, handlereferrals, arrange investigations.

• Pharmacy support: Dispense medications under doctor'sinstruction; manage stock.

• Clinical support: Assist doctors with procedures,chaperone when needed.

• Logistics & operations: Maintain cleanliness ofconsultation rooms, manage supplies, daily settlement, and reporting.

• TPA & claims: Verify eligibility, submit claims, reconcilecharges.

• Service excellence: Provide a warm, professional patientexperience.

Requirements

• Good communication and people skills.

• Organized, detail-oriented, able to multitask in afast-paced clinic.

• Basic computer/EMR skills.

• Comfortable with handling medications and clinicalprocedures (training provided).

• Able to work shifts/weekends as required.

• Service-minded, calm under pressure, patient withelderly/children.

• Prior clinic or customer service experience is a bonus.