Job Title: Site Manager(ID8308)
Location: Pasir Ris, Singapore
Working Hour:Mon-Fri,8:30am to 5:30pm
Salary: $3300 - $4000

Job Description:
-Align team Strategy with overall HQ-SEA strategy to continue to create world class service operations team.
-Organize, lead, motivate, mentor and develop a professional team of Service Operations engineers.
-Supports the team on overall manpower needs, manages manpower planning and monitor OT hours.
-Oversee and manage all areas of the service activities so as to ensure smooth, efficient and productive flow of operations daily.
-Ensure a safe working and guest environment to reduce the risk of injury and accidents.
-Performs equipment installation, onsite refurbishment and provide direction to engineers regarding safety awareness, operational and procedural issues.
-Investigate and resolve issues pertaining to Kanken Product and services.
-Communicate and engages customer effectively so as to ensure positive customer experiences in all areas, including responding to complaints, taking any and all appropriate actions to ensure customer satisfaction.
-Report and escalate all observed problems to Senior Management Team with recommendation.
-Manage staff and ensure adequate training and development is provided and carry out regular reviews and input into performance appraisal process.
-Develop employees by providing ongoing feedback, establishing performance expectations and by conducting performance reviews.
-Be responsible for and manages site inventory of all spare parts.

Requirement:
-Strong ability in handling technical issues and able to propose and negotiate service contracts to customers
-Experience in Semiconductor Fab and Service Audit will be an advantage
-Good understanding & knowledge of semiconductor facilities & processes will be an advantage
-Willing to travel to when required
-Must be self-driven, energetic, resourceful, and good leadership.
-Meticulous and timely in documentation
-Able to project strong, positive image of self and company
-Able to build good partner relationship at all level
-Team player with good communication skill
Responsible, independent with excellent customer service skill