PROJECT LEAD (Administrative Outsourcing Project)
WSH EXPERTS PTE. LTD.
Job Responsibilities:
Job Requirements:
- Manage day-to-day operations and supervise administrative support teams.
- Allocate tasks, plan manpower, and track timely completion of Work Orders (WOF).
- Provide onboarding and continuous training for deployed admin staff.
- Ensure quality, accuracy, and timeliness of all deliverables across various client divisions.
- Resolve complaints, handle escalations, and implement corrective actions when required.
- Prepare documentation and support billing verification processes.
- Work closely with client divisions to understand manpower requirements for RFQs.
- Oversee assigned personnel, including HR functions (leave management, performance monitoring).
- Provide guidance to deployed specialists (e.g., IT, marketing, media support where applicable).
- Ensure adherence to service standards, SOPs, and compliance requirements.
Job Requirements:
- Minimum Diploma qualification (mandatory).
- At least 3 years of relevant experience, including:
- Managing outsourced projects or operations teams
- Administrative management, workflow coordination, or service delivery roles
- Performance monitoring and quality management
- Strong communication and stakeholder management skills.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint).
- Experience supervising administrative teams preferred.
- Ability to multitask, manage deadlines, and work with multiple divisions.
- Prior experience with government agencies or public sector projects is a bonus.
- Must be able to coordinate training, onboarding, and operational support.
JOB SUMMARY
PROJECT LEAD (Administrative Outsourcing Project)
WSH EXPERTS PTE. LTD.
Singapore
3 hours ago
N/A
Full-time
PROJECT LEAD (Administrative Outsourcing Project)