About the Role

Patisserie Woo is seeking a proactive and organised Admin Assistant to support both administrative and operational needs. This role is central to keeping our day-to-day operations running smoothly, from coordinating schedules to managing supplier communication and basic accounts.

Key Responsibilities

• Handle general administrative tasks, including data entry, document organisation, scheduling, and filing
• Manage the company phone line and attend to customer enquiries in a professional manner.
• Liaise with suppliers to coordinate orders, deliveries, and follow-ups.
• Assist with simple content creation and updates using Canva, Adobe applications, and Shopify (basic proficiency).
• Maintain simple accounting records, including expense tracking and basic bookkeeping support.
• Prepare and manage staff scheduling across outlets.
• Assist with calendar management and scheduling for management.
• Support daily operations and carry out ad-hoc tasks assigned by management.

Requirements & Skills

• Strong organisational skills with the ability to multitask effectively.
• Good communication skills with a pleasant and professional manner, both on the phone and in person.
• Basic proficiency in Canva, Adobe (e.g., Photoshop/Illustrator), and Shopify.
• Comfortable with numbers and familiar with simple record-keeping or accounting processes.
• Resourceful, adaptable, and able to work independently as well as collaboratively.
• Prior admin or operations experience is an advantage.