NGS Service Sales Manager - Macrogen APAC (Singapore)

Position: NGS Service Sales Manager
Location: Singapore (Macrogen Asia Pacific)
Employment Type: Full-time
Experience: Minimum 2 years in life science, genomics, biotechnology, or related fields
Reports To: APAC Business Development Director

About the Role

Macrogen APAC provides cutting-edge Next-Generation Sequencing (NGS) and genomic analysis services to research institutes, hospitals, biotech companies and government agencies across the Asia-Pacific region.
We are looking for an NGS Service Sales Manager who will engage directly with customers, introduce Macrogen's genomic services, understand project requirements, and manage end-to-end sequencing order processes.

This is a customer-facing technical sales role suited for candidates who have both scientific understanding and strong communication skills.

Key Responsibilities

Sales & Business Development

• Drive sales activities to achieve monthly/quarterly targets in Singapore
• Identify new business opportunities and manage existing customer accounts
• Prepare quotations, manage the order process, and follow up on POs and invoicing
• Conduct on-site and virtual meetings to present NGS services and discuss project needs

Customer Engagement & Technical Consultation

• Explain NGS workflows, sequencing platforms, sample requirements and data output to customers
• Provide consultation on appropriate services (WGS, WES, RNA-seq, Microbiome, Single-Cell, etc.)
• Support customer education through seminars, webinars, and technical presentations
• Guide customers on sample preparation, submission guidelines, and quality requirements

Internal Collaboration

• Work closely with laboratory, bioinformatics, and operations teams to manage ongoing projects
• Communicate customer feedback and requirements to internal teams for service improvement
• Coordinate with global HQ and APAC offices when needed

Required Qualifications

• Bachelor's degree in Life Sciences, Molecular Biology, Biotechnology, Genomics, or related fields
• Minimum 2 years of experience in NGS, sequencing services, laboratory services, or technical sales
• Strong communication and interpersonal skills with a customer-first mindset
• Ability to explain scientific concepts in a clear and concise manner

Preferred Qualifications

• Hands-on knowledge of NGS workflows, sequencing platforms, or genomics analysis
• Experience working with research institutes, universities, hospitals, or biotech companies
• Proven track record in B2B scientific or lab service sales
• Self-motivated, target-driven, and able to manage multiple customer requests

What We Offer

• Competitive salary with performance-based commissions
• Opportunities for professional development in a fast-growing genomics company
• Exposure to regional APAC business and collaboration with global teams
• Supportive and dynamic work environment