About the Role

My client is seeking a motivated and organised Administrative Executive to provide administrative and operational support within a social service environment. The role involves coordinating case-related tasks, assisting with stakeholder enquiries, managing documentation, and supporting the smooth running of programmes and services.

This position is ideal for individuals who are detail-oriented, people-centred, and passionate about contributing to meaningful social support work.

Key Responsibilities

Administrative & Operational Support

• Provide day-to-day administrative support to the team.
• Maintain documentation, filing systems, and perform data entry.
• Prepare correspondences, reports, meeting minutes, and presentations.
• Coordinate logistics for meetings, briefings, workshops, and programme activities.
• Support procurement processes and maintain inventory of office supplies.

Casework / Programme Support (Non-Frontline)

• Assist in case documentation and updates to case tracking systems.
• Handle referrals, appointment scheduling, and processing of case-related documents.
• Liaise with internal teams, community partners, and external agencies for follow-ups.
• Collate information for reports, audits, and programme reviews.

Customer & Stakeholder Engagement

• Respond to enquiries via phone, email, or walk-ins in a professional manner.
• Provide basic assistance and direct stakeholders to appropriate services.
• Maintain timely and clear communication standards.

Data & Reporting

• Maintain databases with accuracy and confidentiality.
• Generate reports, statistics, and dashboards as needed.
• Support compliance with data governance and audit requirements.

Requirements

• Bachelor's Degree in Psychology, Social Work, Counselling, Social Sciences, or related fields.
• Strong organisational and administrative skills with good attention to detail.
• Proficient in Microsoft Office (Word, Excel, PowerPoint) and digital systems.
• Good interpersonal and communication skills; able to engage diverse groups.
• Able to work independently and as part of a team.
• Prior experience in social service or administrative roles is an advantage.

Contract & Work Arrangement

• Contract Duration: 1-year
• Work Hours: Monday to Friday, office hours
• Location: Caldecott

What You Will Gain

• Experience in a meaningful, mission-driven social service environment.
• Opportunities to support programmes that positively impact individuals and families.
• A collaborative team culture that values contribution and growth
  
  We regret to inform that only shortlisted candidates will be notified.
  
  Justin Lee
  
  Registration No: R22107715
  
  APBA TG Human Resource Pte Ltd
  
  EA License: 14C7275