WhatsApp: +65 90820021 (Kyler)
Email: kylergan.supreme@gmail.com

Working location: Ubi
Working hours: 4 days work week, 8am - 8pm
Salary: $2100 + Attendance Allowance + OT + AWS + VB

Responsibilities:

• Handle inbound/outbound calls including feedback and enquiry from Public, EMSU, HDB/Commercial Operations and Technical Team.
• Record all feedback and incidents reported to Command Centre onto the Daily Report.
• Check and monitor the smooth running of all automated car parks.
• Escalate abnormalities and system error detected to Operations/Technical Team.
• Monitor and ensure the HDB Server PCs, EHT Host and CEPAS Settlement PC are in good working condition at all times.
• Check incoming email regularly and promptly process the work requests from HDB and other Authorities.
• Check and monitor the working KPIs for HDB car parks and send reminder to HDB Operations Team before the cut off time.
• Prepare and submit CC Daily Report and HDB Feedback Report daily.

The Supreme HR Advisory Pte. Ltd | 14C7279
Gan Kai Le | R23112683