Housekeeping Coordinator

Mandarin Oriental, Singapore is looking for a Housekeeping Coordinator to join our housekeeping team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world's most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Singapore is a sanctuary of luxury and sophistication overlooking the iconic Marina Bay.

About the job

Based at the Mandarin Oriental, Singapore within the housekeeping department, the Housekeeping Coordinator is responsible for the overall

As Housekeeping, you will be responsible for the following duties:

• Answer all telephone calls coming into the Housekeeping office.
• Coordinate and distribute guest requests and ensure they are addressed.
• Manage early arrivals/VIPs' special requests by continuously providing update for Housekeeping Managers on priority of rooms needed.
• Update additional credits/rollaway beds and baby cots make up and delivery charges sheet daily on either shift.
• Record all late/absent employees on designated attendance sheet.
• Monitor occupancy status of guest rooms on a constant basis.
• Coordinate Lost & Found with the Security Department.
• Maintain accurate record of all receivables into the department.
• Evaluate shift assignments and prioritize work load.
• Follow Housekeeping Manager's direction and call in employees, if necessary.
• Ensure all letters and packages are delivered in a timely manner and records are kept regularly.

As Housekeeping Coordinator, we expect from you:

• Minimum 1 years of experience working in a luxury hotel in similar capacity

• Adaptable and can work in a fast-paced environment

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.

• MOstay. When you work as hard as our colleagues do, it's important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.

• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

We're Fans. Are you?