Job Description
Echo Goods is seeking a reliable Full-Time Retail Associate to support daily operations at our anime & pop-culture merchandise kiosk in Bugis+.
Key duties include:
• Providing professional and friendly customer service
• Operating POS systems accurately (cashiering, refunds, daily closing)
• Stock management: receiving goods, stock-taking, replenishment, SKU categorisation
• Maintaining store cleanliness, organisation and visual merchandising standards
• Assisting with product launches, weekly restocking and inventory checks
• Managing basic customer communication channels (e.g., Instagram/Telegram/WhatsApp groups)
• Supporting merchandising and display activities across various IP lines
• Performing general operational and administrative tasks as required

Requirements
• Diploma / Polytechnic / University graduate
• Strong interest in anime / Japanese pop culture IP
• Reliable, responsible, organised and detail-oriented
• Able to categorise merchandise by IP / character line / product type
• Good communication skills with a positive service mindset
• Comfortable working independently during evening shifts
• Able to work weekends and public holidays based on roster

Preferred (not mandatory):
• 1 year and above retail experience (anime goods, hobby stores, collectible shops, lifestyle retail, etc.)
• Experience with doujin/event booths, online merch operations, or fan community management
• Familiarity with stock-heavy environments and SKU organisation
• Basic design/content creation skills (Canva/PS)

Work Schedule
• 4 Evening Shifts (2pm-10pm) + 1 Morning Shift (10am-2pm) 4.5-day work week
• 2 fixed rest days per week (~36 hours/week)

Salary & Benefits

• Salary during probation (first 3 months): SGD 1,900 - 2,100

• Salary upon confirmation: SGD 2,100 - 2,300 depending on experience and capability

• Annual performance review

• Access to staff purchase privileges

• Opportunities to support merchandising, events and IP-related initiatives